Tag Archives: Whistler Health Care Society

A Medical Centre in the Basement

When the Whistler Medical Centre moved into part of the basement of Municipal Hall in 1986, it was expected to be a temporary facility that would be replaced by a purpose-built facility in the coming years. Despite the temporary nature of the facility, the space tripled the size of the Centre and was a huge improvement over its previous locations, which had been a double-wide trailer on Whistler Way and later the Whistler Golf Course parking lot.

The facility reportedly opened in 1986 with private offices for doctors (at the time there were still only two: Dr. Rob Burgess and Dr. Christine Rodgers; Whistler’s third doctor, Dr. Ron Stanley, joined the practice in 1988) and the public health nurse Marilyn McIvor, space for emergency patients, a casting bay, a lead-lined room for x-rays, and even a separate space of physiotherapy. By 1989, however, the growing medical needs of the community and visitors meant that the Centre needed more room and a 16-metre trailer was installed near Municipal Hall to house physiotherapy and doctors’ offices.

The physiotherapy office within the Medical Centre, shortly after opening in 1986. This space was later taken over and the physiotherapy and doctors’ offices moved to a trailer next to Municipal Hall. Whistler Question Collection, 1986

By 1993, the need for a new, permanent facility was acute. The Municipal Hall space was shared by a staff of 34 that included four nurses, and administrator, seven doctors, one lab technician, and six x-ray technicians, as well as by over 100 patients on busy days. Administrator Bev Wylie described the working conditions for staff as “comparable to a shoe box,” especially around holidays. According to Wylie, staff were doubled up in offices and the lunch room functioned as a meeting room, records room, supply room, coat closet, and quiet area. The incubator shared space in a hallway with stacks of files and a photocopier. The second-hand x-ray machine was already nine years old when it was installed in 1986 and designed to handle about 600 x-rays annually, but in Whistler it was doing over 7,000 each year. Dr. Andrew Hamson told the Whistler Question that the Centre could be “a complete, utter zoo.” Despite this, the staff continued to provide quality medical care to both residents and visitors of Whistler.

A patient is brought in by the paramedics, met by nurse Janet Hamer. Whistler Question Collection, 1993.

In the January 14, 1993 edition of the Question, Janet Hamer, a nurse at the Centre, compiled a list of cases the staff dealt with in 24 hours. From 8 am to 8 am, staff treated burns, sore throats, colds, flue, frostbite, fractures, injuries from fights, allergies, neck injuries, head injuries, eleven knee injuries from skiing, an overdose of LSD, and multiple patients from car accidents. By 1:50 pm, it was at least an hour to see a doctor, which became a two hour wait at 1:55 pm when a helicopter arrived with a patient with serious head and chest injuries. The Centre closed at 8 pm but the doctor on call returned at 8:25 pm to treat an anxiety attack and had patients on and off until 6:45 am.

Construction proceeds on the current Whistler Medical Centre in Village North. Whistler Question Collection, 1993.

With funding from the Squamish Lillooet Regional District Hospital board and the provincial government, as well as lots of fundraising by the Whistler Health Care Society, other community groups, and individuals, the current Whistler Health Care Centre facility was ready to open in the summer 1994. It reportedly had four times the space, with room for planned expansions (multiple expansions and upgrades to the Centre have been completed since its opening in 1994; most recently, the Whistler Health Care Foundation raised money for a new trauma unit that was completed in February 2022). When asked what they thought of the new facility, Dr. Dan Wallman told the Question, “It’s a tremendous improvement for the community and us. I would like to thank everyone who donated their time, effort, and money to this cause.” Lab technician Dawna Astle described it as “Professional, air conditioned, clean, and about time too!”

Treating Whistler

For decades, portable buildings and trailers have been temporary homes for organizations and businesses in Whistler. At one point or another, the liquor store, real estate offices, Municipal Hall, the library, the museum, the Whistler Arts Council, and even the bank have been located in trailers around the valley. One facility that you might not expect to find in a trailer, however, is the Whistler Medical Centre.

In the late 1960s, Garibaldi Lifts Ltd. began providing accommodation for the Whistler Mountain Medical Association, a group of skiing doctors who also provided medical care for residents after skiing on winter weekends. It wasn’t until 1980, when two local doctors set up practices, that full time medical care came to Whistler. Dr. Christine Rodgers saw patients in her home in White Gold, while Dr. Rob Burgess set up in a trailer near the base of Whistler Mountain in Whistler Village, which was still under construction.

Dr. Rob Burgess, Dr. Christine Rodgers, Howie Goldsmid and Bill Hooson at a hospital meeting. Whistler Question Collection.

The Whistler Health Planning Society was then formed in 1982, spearheaded by residents including Craig MacKenzie and Rollie Horsey. The Society began fundraising for a dedicated medical facility and, in September 1982, opened the Whistler Medical Centre in a double-wide trailer. It was located on Whistler Way between the Delta Mountain Inn (now the Hilton) and the Sports & Convention Centre (today the Conference Centre). This new facility had rooms for both Dr. Rodgers and Dr. Burgess, as well as the public health nurse Marilyn McIvor and physiotherapist Susie Mortensen-Young, and a holding area for injuries.

Craig McKenzie of the Whistler Health Planning Society inspects the trailer brought into position adjacent to the Sports & Convention Centre for Whistler’s new medical clinic. Whistler Question Collection.

Whistler Emergency Services also began operating out of the facility at the beginning of the ski season. The station was operated by Shari Imrie and Beverly Wylie, both Registered Nurses, who between them treated emergency patients 36 hours/week.

The trailer was always meant to be a temporary facility for the Medical Centre, but, in 1984, the Society turned down a location in the lower level of Municipal Hall due to concerns about their ability to fund the larger space and worries that this new facility would lead the province to think that Whistler was adequately serviced. By this time, however, it would appear that the medical needs of the community and its visitors had outgrown the 111m2 space. It was reported that 69% of the patients treated at the Medical Centre during the ski season were visitors and Society member Chuck Blaylock described the facility as “a little scruffy. It’s like a MASH unit on a busy weekend.” This sentiment was seconded by Bev Wylie, who later remembered taping IV units to the wall while patients lay on the floor because there were no empty beds.

The Whistler Medical Clinic, located on Whistler Way in Whistler Village. Whistler Question Collection.

The Society had continued fundraising for a new facility through charitable donations and events such as chilli cookoffs, hot dog sales, golf tournaments, and raffle draws. In 1985, the Whistler Health Planning Society changed its name to the Whistler Health Care Society and restructured its constitution so that the Medical Centre would qualify for provincial funding. The next year, the Whistler Medical Centre moved into the earlier proposed space in Municipal Hall, tripling the size of its space. The trailers, which at that time were located on the parking lot of the Whistler Golf Course, were sold to Whistler Land Co. Developments. The medical needs of the community and visitors, however, would continue to grow and outgrow the space, leading to another move in the 1990s.

Welcoming Fall to Whistler

In may technically still be (and at times even feel) like summer, but for many people the beginning of September signals the beginning of fall.  While many people will have spent this weekend celebrating a certain beverage at the Whistler Beer Festival, in the 1980s this past weekend would have featured a celebration of the upcoming season with the Whistler Fall Festival.

The Fall Festival was first organized by the Whistler Resort Association (WRA, now known as Tourism Whistler) in 1981.  At the time, the Whistler Village was beginning to emerge from a craze of construction and Blackcomb Mountain was looking forward to its second season of operations.  There was a lot to celebrate in Whistler and the festival featured many of the growing community’s arts, crafts, sports, and activities.

The Fall Festival also included a Paint a Snowflake contest, leaving the fences around construction sites covered in snowflakes. Whistler Mountain Ski Corporation Collection.

One of the local characters showcased at the Fall Festival was Willie Whistler, the new mascot of the WRA.  Willie’s name came from a “Name the Whistler Marmot” contest for children in the area in which the winner, eight-year-old Tammi Wick, won a Blackcomb season pass.  The mascot was created to promote Whistler at local and other events and the Fall Festival, which included time each day to “Meet Willie Whistler,” was his first big event.

Willie Whistler takes a ride with Bo Bo the Clown during the Fall Festival in Village Square. Whistler Mountain Ski Corporation Collection.

The festival also featured local artists and artisans who demonstrated their crafts in the village, including pottery, fibre spinning, stained glass, and painting.  Performers over the weekend included acts such as Evan Kemp and the Trail Riders, the Alpini Band, and local favourite Doc Fingers, as well as dance performances and Bo Bo the Clown.

For visitors and residents alike, the Fall Festival offered different ways to see the Whistler valley.  Snowgoose Transportation offered free 50 minute bus tours, showing off everything from residential areas to the gondola base in Creekside to the Blackcomb daylodge.  To see the valley from above, participants could enjoy a flight from Okanagan Helicopters, take advantage of Blackcomb Mountain’s offer of free chairlift rides, or, subject to wind conditions, go up in Chuck Bump’s hot air balloon, billed at the festival as the “World’s Largest Hot Air Balloon.”

Evan Kemp and the Trail Riders perform in Village Square. Whistler Mountain Ski Corporation Collection.

Perhaps not surprisingly, sports and competitions also featured prominently at the Fall Festival.  Spectators could take in volleyball, Pro/Celebrity tennis matches that paired pro players with notables from politics, business, and media, a softball game between the Whistler Contractors Association and the Whistler A’s, or even a parachuting demonstration.  For those looking to compete, the Waiters Race challenged Whistler’s servers to run a timed obstacle course without spilling a drop, and the Labatt’s Great Whistler Water Race relay covered four lakes and the River of Golden Dreams through canoeing, kayaking, swimming, and windsurfing.

A softball game was fun for participants and spectators. Whistler Mountain Ski Corporation Collection.

Though the Fall Festival was primarily about showcasing Whistler, it also raised money for several different causes.  On the Sunday, Whistler hosted a run as part of the first national Terry Fox Run, raising over $7,600.  The proceeds from a beer garden hosted by the Whistler Athletic Society that evening were also donated towards cancer research.

Local causes benefited as well.  The WRA donated enough funds from the Village Centre beer garden to replace the snowmobile of the Alta Lake Sports Club that had been destroyed in a fire.  Umberto Menghi, who was then opening his new restaurant Il Caminetto, contributed to the festival by both providing the firework display for the Saturday evening and hosting a gala dinner at Myrtle Philip School to benefit the Whistler Health Care Society.

If you look really closely, Chuck Bump’s balloon also featured some advertising for local restaurants. Whistler Mountain Ski Corporation.

According to Glenda Bartosh of The Whistler Question, the first Fall Festival was about far more than raising money and generating revenue for the resort.  She reported that the festival “created laughter, high energy and a true appreciation of what Whistler is all about.”  The WRA must have agreed, as they continued to organize the Fall Festival for at least three more years.